Quest for Quality Dates in Ottawa and Toronto

Improve Performance with Process Improvement Tools training.

The Excellence Canada Quest for Quality course teaches you how to find and close gaps with your existing processes. 

 Covers a range of topics including:
- Excellence Canada Quality Principles
- Framework for Excellence
- Process Mapping
- Cost of Quality
- Quality Gaps
- Process Metrics
- Displaying Data (Pareto Chart, Run Chart, Control Chart, Performance/importance matrix, etc.)
- Problem Statements
- Decision Matrix
- Fishbone Diagram

Dates:

Ottawa: Feb 29, 2012 - Mar 27, 2012

Toronto: Apr 11, 2012 - May 02, 2012

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