Quest for Quality Dates in Ottawa and Toronto
Improve Performance with Process Improvement Tools training.
The Excellence Canada Quest for Quality course teaches you how to find and close gaps with your existing processes.
Covers a range of
- Excellence Canada Quality Principles
- Framework for Excellence
- Process Mapping
- Cost of Quality
- Quality Gaps
- Process Metrics
- Displaying Data (Pareto Chart, Run Chart, Control Chart, Performance/importance matrix, etc.)
- Problem Statements
- Decision Matrix
- Fishbone Diagram
Ottawa: Feb 29, 2012 - Mar 27, 2012
Toronto: Apr 11, 2012 - May 02, 2012